88db Privacy Policy
This policy describes in detail how your personal information is collected, processed, stored, and protected on the 88db platform.
Introduction and Scope
Purpose of the Privacy Policy
88db ("we", "us", or "platform") operates a secure and reliable online betting and casino platform for players in Bangladesh. The purpose of this privacy policy is to clearly inform you about what personal information we collect, why we collect it, and how that information is used.
By registering on or creating an account at 88db.cam, you are considered to have agreed to the terms of this privacy policy. We ask that you do not use any services before reading this policy.
Scope of Application
This privacy policy applies to:
- All registered users of the 88db.cam website.
- Also, to a limited extent, those who browse the website without being registered.
- Individuals who contact us via live chat or email.
- Users who conduct financial transactions via bKash, Nagad, Rocket, Upay, or bank transfer.
What Information We Collect
Information Provided Directly
When you create an account at 88db or contact us, the following information may be collected:
- Full name and date of birth.
- Email address and mobile number.
- Password (stored in encrypted form).
- Payment-related information — such as bKash or Nagad number (we do not store complete card details).
- National ID card or other documents for identity verification.
- The content of communications provided via live chat or email.
Automatically Collected Information
The following information may be collected automatically while you use the 88db website:
- IP address and device type.
- Browser type and version.
- The operating system you use.
- Session logs — which pages you visited, how long you stayed, and what you clicked.
- Information obtained from cookies and similar tracking technologies.
- Transaction history — deposits, withdrawals, and betting activity.
Purpose of Data Use
Primary Purposes of Use
88db uses collected information for the following purposes:
- Account creation, verification, and management.
- Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
- Providing bonuses, offers, and promotional benefits.
- Ensuring customer service through the support team.
- Preventing fraud, money laundering, and other unethical activities.
- Ensuring compliance with responsible gaming policies.
Secondary Purposes of Use
In addition to the primary purposes above, we may use information to:
- Improve platform performance and user experience.
- Identify and resolve technical issues.
- Monitor compliance with our terms and conditions.
- Fulfill legal obligations, where applicable.
- Conduct internal analysis and generate statistics (in anonymized form).
Sharing Information with Third Parties
When Information May Be Shared
88db does not sell or rent your personal information. However, information may be shared on a limited basis in the following circumstances:
- Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, or Upay may be shared with the relevant payment provider.
- Technology Service Providers: Trusted technology service providers engaged for website operation, hosting, and cybersecurity may have limited access to certain information.
- Legal Requirements: Information may be provided on the basis of a legal order, judicial process, or a legitimate request from a regulatory authority.
- KYC Verification: Information necessary to confirm identity may be shared with specialized verification services.
Outside of the above cases, 88db does not share your personal information with any advertising agencies, marketing organizations, or unrelated third parties.
Data Security Measures
Technical Security
88db has adopted the following technical measures to keep your information secure:
- SSL encryption — all data transmissions are encrypted.
- Password hashing — your password is never stored in plain form.
- Firewall and intrusion detection systems.
- Regular security audits and vulnerability testing.
- Limited access policy — only authorized staff can access necessary information.
User Responsibilities
Alongside technical security measures, you are also responsible for the security of your account. To this end, we advise you to:
- Use a strong and unique password.
- Do not share your login credentials with anyone.
- Log out after using your account on a public or shared device.
- If you notice any suspicious activity, notify our support team immediately.
Cookies and Tracking Technologies
Details of Cookie Use
88db uses cookies and similar technologies to ensure the website operates smoothly. Cookies are small data files stored in your browser.
We use the following types of cookies:
- Essential Cookies: Required for core website functionality — without these, account login or payment processes will not work.
- Performance Cookies: Used to monitor website speed and performance.
- Preference Cookies: To remember your language or display preferences.
You can disable cookies in your browser settings, but this may limit some functionality of the platform.
Data Retention and Deletion Policy
How Long Information Is Kept
88db does not retain your information longer than necessary. Generally:
- Active account information is kept until the account is closed.
- Transaction records are retained for a specified period for financial security and audit purposes.
- Support conversation history is kept for a set period after an issue is resolved.
- After account closure, some information may be retained for a further period to meet legal obligations or resolve disputes.
Data Deletion Requests
You may request that your personal information be deleted. However, complete deletion may not be possible in the following cases:
- If retaining the information is required by legal obligation.
- If the information is relevant to a matter under investigation.
- If it is necessary to maintain the information as a record of a financial transaction.
To request deletion, email [email protected].
Your Rights
Rights Regarding Personal Information
As a user of 88db, you have the following rights:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances.
- Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
- Right to Object: The right to object to the use of your information for specific purposes.
To exercise these rights or for any questions, please contact our support team.
Protection of Minors' Data
Age Verification and Protection of Minors
88db is an adults-only platform — the minimum age to participate is 21. We do not knowingly collect information from anyone under the age of 21. Age is verified at the time of registration, and additional identification may be requested in cases of doubt.
If it comes to our attention that a minor has inadvertently provided information, we will immediately suspend the relevant account and delete all associated data.
Policy Changes & Updates
Change Process
88db reserves the right to amend or update this privacy policy at any time. If any significant changes are made, we will notify you in the following ways:
- By posting a clear notice on the website.
- By sending a notification to your registered email.
- By updating the "Last Updated" date at the top of this page.
Continued use of the platform after any changes will be considered your acceptance of the new policy. If you object to the changes, the option to close your account is always available.
Contact Us
Privacy-Related Contact
If you have any questions about this privacy policy, wish to exercise any rights regarding your information, or have any complaints, please contact us in the following ways: