Frequently Asked Questions
Answers to all your questions about 88db
From opening an account to withdrawing via bKash — find clear and straightforward answers in English about every step of playing at 88db.
88db is a trusted online casino and betting platform for players in Bangladesh. New and experienced players alike often have many questions. In the FAQ section below, we have provided detailed answers covering account registration, deposits and withdrawals, game rules, bonuses and responsible gaming. If you still have questions, our 24/7 live chat support team is always ready to help.
Account and Registration
To open an account at 88db, you need an active mobile number and a valid email address. You can create an account in just a few minutes by filling in the registration form with your name, date of birth and a password of your choice. Please note that this platform is for people aged 21 and above only.
No. Under 88db rules, each player may hold only one account. Attempting to create multiple accounts may result in all accounts being suspended and any deposited funds being forfeited. This policy is strictly enforced to maintain a fair and transparent environment.
Select the "Forgot your password?" option on the login page. Enter your registered email or mobile number and a verification code will be sent to you. Use that code to set a new password. If you have any trouble, contact 88db live chat support directly — they are available 24 hours a day.
88db may request identity verification to confirm a user's identity and ensure security. Usually a clear photo of a national ID card or passport is sufficient. Once completed, the withdrawal process becomes faster and smoother.
Yes. The 88db website is fully mobile-friendly. You can log in easily from a browser on both Android and iOS devices. The site automatically adjusts to fit your phone screen, so there is no need to download a separate app.
Deposits and Withdrawals
Deposits from bKash are usually instant. Your balance is added to your 88db account within moments of the payment being completed. Occasional minor delays can happen due to network issues; in that case, contact live chat.
The minimum deposit amount at 88db is ৳300 and the minimum withdrawal amount is ৳500. This applies to all methods — bKash, Nagad, Rocket, Upay and bank transfer. The low minimums make it especially convenient for new players to get started.
Yes. 88db supports withdrawals via both Nagad and Rocket. bKash, Upay and bank transfer are also available as options. Withdrawal requests are generally processed within one hour.
88db does not normally charge any additional fees on withdrawals. However, your mobile banking operator or bank may apply its own charges. For specific details, check the terms and conditions of the relevant payment provider or ask support.
88db uses SSL encryption technology to keep all financial transactions secure. Direct transfers can be made to major banks including Dutch-Bangla, BRAC, Islami and Sonali Bank. Once a withdrawal request is verified, the funds reach your account within one hour.
Games and How to Play
88db's cricket section offers the opportunity to bet on BPL as well as international and domestic tournaments. Bets can be placed both before a match starts and during play (in-play). You can bet on various markets including match result, toss and top run scorer. The minimum bet amount for each market is shown on screen.
RTP (Return to Player) is the theoretical rate at which a slot game pays back on average over the long term. Volatility refers to the frequency and size of wins — high volatility means fewer wins but larger prizes, while low volatility means more frequent wins that are comparatively smaller. Information for each game can be viewed in the game lobby.
Yes. 88db's live casino section works fully on a mobile browser. Table games from Evolution Gaming and Ezugi can be enjoyed in HD streaming. Using Wi-Fi or a strong mobile data connection is recommended for the best experience.
Yes. All slot and casino games at 88db are powered by RNG (Random Number Generator) technology from certified providers, which makes every outcome completely random. Well-known developers such as Pragmatic Play, PG Soft, JILI and Spribe have their games tested by independent auditing bodies.
Aviator by Spribe is a crash-style game. A plane takes off and the multiplier keeps increasing. You need to cash out before the plane crashes. The longer you wait, the bigger the reward — but if it crashes, you lose your bet. The game is simple yet exciting, and every round is controlled by RNG.
Bonuses and Promotions
After opening a new account, 88db automatically gives a 120% welcome bonus on your first deposit, up to a maximum of ৳5,000. That means if you deposit ৳1,000, you will have a total balance of ৳2,200. The bonus is added to your account automatically — no separate code is needed.
The wagering requirement on the 88db welcome bonus is 10x. This means you need to wager the bonus amount 10 times before withdrawing. For example, if you receive a ৳1,000 bonus, you need to place ৳10,000 in bets. This requirement is much more straightforward and player-friendly compared to the industry standard.
88db's VIP program has four tiers — Bronze, Silver, Gold and Platinum. Tiers increase automatically through regular play. Cashback ranges from a weekly maximum of 0.2% at Bronze up to 0.8% at Platinum. More exclusive benefits are available at higher tiers.
Yes. During major tournaments such as IPL, T20 World Cup and BPL, 88db offers special promotions and enhanced odds. Check the promotions page regularly for the latest offers or ask via live chat.
88db offers a refer-a-friend feature. If someone registers using your referral link and deposits a specified amount, both of you may receive a bonus. Contact the support team via live chat for full details on the current referral offer.
Security and Responsible Gaming
88db uses advanced SSL encryption technology to keep your personal and financial information secure. Data is not sold or shared with third parties. All information is stored securely in accordance with our privacy policy.
No. 88db is for people aged 21 and above only. Age is verified when creating an account. Any account identified as belonging to a minor is closed immediately. Responsible gaming is our highest priority.
88db provides a Self-Exclusion feature. You can take a break from the platform for a set period — temporarily or permanently. To use this feature, contact the support team via live chat and let them know your preference.
Yes. To make responsible gaming easier, 88db lets you set daily, weekly or monthly deposit and betting limits. Use account settings to set these limits or ask support for help. Once set, they take effect immediately.
No. The 88db support team assists fully in Bengali. You can reach live chat seven days a week, twenty-four hours a day. Support is also available by email: [email protected]. You can resolve any issue by communicating in Bengali.
Recognising a problematic gaming habit is the first step — and acknowledging it takes courage. 88db's responsible gaming page includes self-assessment guidance. The support team will guide you confidentially through self-exclusion and other supportive steps.
Still have questions? Contact support
Our team is by your side in Bengali seven days a week, twenty-four hours a day. Open live chat and ask any question directly.
Start Live ChatOr email us: [email protected]